In behalf of the Local Government Unit of Bantay, I am proud to present our updated Citizens’ Charter. The revised charter is a product of our desire to better serve our constituents and the clamor for more people-friendly delivery of services of the different offices of the Municipality. I thank all the stakeholders who took part painstakingly in formulating this updated Citizens Charter.
Republic Act 11032, otherwise known as “Ease of Doing Business and Efficient Delivery of Government Services” amending for the purpose RA 9485 or the Anti-Red Tape Law, which require the enactment of Citizens Charter, calls for a more improved systems and procedures in both national and local government services.
Thus, our updated Citizens Charter, in conformity with these laws, is our response to responsive and transparent government transactions by giving the public a guided step in the different frontline services of the LGU. It is our hope that with this Charter, our constituents are better informed as to the processes of our services. We believe that “an informed citizenry is an empowered citizenry.” It is also a reminder to our public servants to be courteous and trustworthy at all times in their dealings.
As we, the public servants of Bantay aim to become more effective, efficient and transparent, we also call on our constituents to actively participate in our development process. To my fellow public servants in the Municipality of Bantay, let us continue being responsive and sensitive to the needs of our constituents. May this updated Citizens Charter serve its purpose as we remain committed in attaining our vision for our beloved Dur-as Bantay!
SAMUEL C. PARILLA
Municipal Mayor